Plaza Royal Casino Review

Established in 2020, Plaza Royal Casino features over 1,500 games, multiple payment options, and responsive customer support. The iGaming platform also offers a generous welcome bonus to get you started in addition to other exciting promotions.

I was impressed to find that Plaza Royal Casino holds licences from both the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC). If you’re an avid casino gamer, you already know how reputable these two licences are globally.

Plaza Royal Casino has evolved into one of the best online casinos in the New Zealand gaming space in just three years. With its intuitive user interface, extensive game lobby, and exciting welcome bonuses and promotions, I was sure of a memorable adventure on the site. But could I be wrong?

This Plaza Royal review explores the casino’s offerings including fair play, responsible gaming tools, and player data protection.

Plaza Royal Casino has some fantastic promotions and online casino bonuses specifically designed for Kiwis. Picture this: scoring up to a 100% bonus on your first deposit. Sounds good right? That's what I got when I signed up at Plaza Royal.

Terms and Conditions

Before grabbing the Plaza Royal Casino welcome bonus, you need to know the following bonus terms and conditions:

• Nz$10 minimum deposit
• 35x wagering requirement
• 21 days validity period
• Bonus spins must be used within 24 hours of receiving them
• General terms and conditions apply

Plaza Royal Casino’s 35x wagering demand is in line with the industry standard. The site extends a 21-day window for players to fulfil the deposit bonus playthrough requirement. However, the bonus spin’s 24-hour validity is stringent as I’ve reviewed several New Zealand online casinos with better free spin validity periods. 

Plaza Royal Live Casino Bonus

You won't find any special bonuses for live dealer games at Plaza Royal. However, from my experience at the casino, you can use the welcome bonus to play live dealer games. 

Plaza Royal Casino Sports Bonus

Plaza Royal Casino isn't a sportsbook. Therefore, it's unsurprising that I couldn't find a sports bonus on the site.

Plaza Royal Casino Bingo Bonus

Plaza Royal features Bingo games, but when I checked, I didn't find any Bingo bonus on the site. 

Plaza Royal Casino VIP Programme

Loyal players at Plaza Royal Casino enjoy a generous VIP programme featuring various tiers that start from the Loyalty level and end at the Prestige level. Some perks of being a Plaza Royal VIP member include fantastic rewards such as gifts, free no deposit casino bonus spins, upgrade bonuses, and cashback. Here's what you'll get at each VIP level:

Before putting my money into any online casino, there are key features I always look out for. Security is at the top of my list because, let's face it, I'm sharing my personal and financial info with these casinos.

So, I did my homework to check how safe Plaza Royal is. I found that the casino is licenced by both the United Kingdom Gaming Authority and the Malta Gaming Authority.

For added security, the casino encrypts all its pages with 128-bit Secure Socket Layer (SSL) to ensure your confidential details remain safe and unavailable to third parties.

KYC

Reputable online casinos adopt the Know Your Customer (KYC) process to keep fraudsters, illegal bettors, and minors from accessing their sites. Plaza Royal Casino's KYC follows the standard industry process. 

To verify your identity, go to 'Accounts' and click on 'Document Upload'. You'll be required to upload JPG or PNG copies of your ID card, utility bill and other documents. Once you do that, the customer support team will cross-check your uploads and verify your account if everything tallies. 

GDPR and User Data Protection 

Plaza Royal follows standard protocols in collecting, processing, storing, and managing data, to ensure effective account management. Also, players’ financial and personal details are encrypted using advanced SSL. Rest assured, your data is in safe hands while gaming on the site. 

RNG and Fair Gaming 

To keep things fair and square, Plaza Royal games undergo rigorous testing from iTech Labs, an independent body that thoroughly evaluates casino games for fairness. The casino uses Random Number Generator (RNG) to ensure that every game outcome is purely random and fair.

Customer Support

Naturally, I was curious about how long it'd take to get issues resolved by Plaza Royal's customer support team. So I checked the casino's contact channels and found it to be satisfactory.

There is a standard email support system that's up and running 24/7 to sort out your queries. You can drop an email to [email protected]

to make complaints, share suggestions, or report any problems. But, here's the catch — it might take up to 24 hours before you get a response.

If you're after a quicker reply, use the live chat option. It's not available round-the-clock though, only from 8:00 am till midnight.

Responsible Gambling

Plaza Royal displays its commitment to responsible gaming on its dedicated page featuring extensive tools and measures to combat problem gambling and help players enjoy only fun gameplay on the site.

There’s a list of questions to help you discover when you’re sliding into the murky waters of problem gambling and links to support organisations like Gambling Therapy, Gamblers Anonymous, and Helping Hand/IGC.

I also found helpful links to Cyber Patrol, Gamlock, and Netnanny to prevent underage gambling. But what impressed me the most is that the Plaza Royal support team received CPD-certified GamCare Social Responsibility and Interaction training to recognise signs of problem gambling amongst players.

Other helpful measures Royal Plaza provided to control gaming on its site include:

• Deposit limits
• Cool-off period
• Self-exclusion 
• Reality checks
• Access to deposit history
• Session time limits
• Access to casino game history and bet summary

Plaza Royal Casino features games from leading software providers like NetEnt, Microgaming, Evolution Gaming, iSoftBet, and Pragmatic Play. With over 1,500 titles at your fingertips, including online slots, table games, and live dealer options, expect premium gameplay. 

The gaming options are neatly arranged into well-defined categories, and the search tool is intuitive, allowing you to narrow down and easily find specific titles to enjoy.

Let's quickly look at the game selections at this iGaming platform: 

Table Games

Plaza Royal Casino offers a robust collection of over 100 titles for table game lovers. This diverse selection includes classics like online roulette, blackjack, poker, and baccarat and their unique variants, ensuring you don't run out of titles to play.

I had fun playing the following games:

• 3D Roulette 
• Vegas Strip Blackjack
• Speed Baccarat 
• 10p Roulette

Pokies

Plaza Royal boasts a decent collection of pokies sourced from top-rated providers. Although this lobby houses only 1,000+ titles, you’ll find an extensive range of themes, ensuring premium gaming for slot lovers. Whether you’re interested in megaways or progressive jackpots where a single bet could potentially lead to a multimillion-dollar win, you’re in for a treat at Plaza Royal.

Here are some slot games I enjoyed playing: 

• Lara Croft
• Book of Oz
• Fire Joker
• Thunderstruck II
• DaVinci’s Diamonds

Live Dealer Games

Plaza Royal collaborates with top-rated developers like Evolution Gaming and Pragmatic Play to offer an unparalleled live gaming experience. Players enjoy top-notch stream quality that truly enhances the gaming ambience, ensuring an immersive experience.

I played a few live dealer games and recommend the following: 

• American Roulette
• Blackjack Party
• Three Card Poker
• Baccarat Squeeze
• Super Sic Bo

Plaza Royal Casino offers a generous welcome bonus in addition to an impressive range of games. The iGaming platform ticks all the boxes for being a trustworthy online casino, with its secure payment methods, independent testing, and licencing from two industry heavyweights.

I found online casino payment options like Visa, Neteller, Skrill, Payz, and AstroPay on the site. Although they aren't much, you can easily deposit and withdraw with the available options. The great news here is that you can use NZ dollars with most of these payment methods, which makes life so much easier. 

Plaza Royal doesn't have a mobile app, but I was able to game on the go due to the site’s mobile-friendliness. I also couldn't find a crypto payment system, which I would have preferred for withdrawal. 

Still, Plaza Royal is a great choice for gaming due to its extensive game selection, responsive customer support, and generous welcome bonuses.