National Casino Information
- Large range of games to choose from in a neatly laid down game lobby
- A thoroughly structured VIP program
- 128-bit SSL encryption technology to keep the user’s data safe
18+ T&C Apply.
The highlight of the National Casino’s bonus offers starts right off from the welcome bonus. The casino gives its new players a hefty casino bonus, split across their first two deposits. The minimum deposit you have to make is NZ$25, and you will get a deposit match bonus from the casino. The wagering requirement is 40x, which is pretty average for a casino of this stature. Along with this, you also get a free spins bundle. The spins are split into batches, with the first available on deposit, and the second batch within 24 hours. The maximum bet you can make with an active bonus is NZ$6.50.
But this is not the end of it. The bulk of the casino welcome bonus is delivered when you make you second deposit, although the percentage of the match is less generous than the first deposit bonus. Use the promo code 2TWO to get your second deposit bonus and free spins bundle. The minimum deposit limit, wagering requirement and maximum active bonus bet remain the same as in the first deposit bonus.
Once the bonus gets activated, you will get 7 days to complete your wagering requirement. In our experience, the National Casino does not disappoint in terms of the casino welcome bonus. There are also other bonuses and promotions on the website like Friday Reload Bonus and Monday Free Spins that offer significant rewards to the players.
An important thing to note about National Casino is that it does not provide a separate live casino bonus, sports bonus or bingo bonus. However, you can play live casino games and bingo on the website.
We found a dedicated VIP section in the National Casino for players who spend a good deal of time and money in the online casino. For this preferential treatment, the VIP program at National Casino is divided into 15 levels. There is no separate method to participate in the VIP program. Just by making your first deposit in the online casino, you make an entry into the first VIP level. Once the VIP status is activated, the countdown will start for your next deposit. Comp Points (CPs) will be made for every deposit you make. CPs are credited as 1 point for every deposit you make of a minimum of NZ$15. The rewards come with the wagering requirement of 3x. Once the VIP level is activated, you will be eligible for the rewards and free spins within 24 hours.
The VIP level 1 starts with 25 CP and provides 25 free spins, whereas to activate level 15, you need to get 3500000 CP. If you manage to activate level 15, you will get incredible casino rewards. An important thing to note here is that VIP reward funds can only be used to play slots.
The National Casino website is operated by TechSolutions Group N.V. The casino is licensed in Kahnawake with license No. 00867. The KYC process of the National Casino is pretty much the same as found in other casinos. We do not find any inconvenience while going through the KYC process. First, you have to register on the website by providing basic details such as your name, address, Date of Birth, etc. For KYC verification, the casino can ask for requisite documents in a week or so. If you fail to meet the casino’s requirements, they have the right to seize or terminate your account until the verification process is completed.
In terms of customer support, the National Casino provides an FAQs section for self-help. Although the questions and answers listed on the casino are not extensive, they cover the essential topics to help you resolve your basic issues. For detailed help, you can contact the live chat support team at the National Casino. It takes a few minutes for an agent to join the chat, but once they do, they provide all the necessary information you seek from them.
In our experience, we found the chat support team polite and cooperative. The traditional option of contacting customer support via email is also available. While going through the customer support option on the website, we also found a separate mail I.D. for registering complaints.
National Casino follows the ethics of Responsible Gambling. The online casino provides players with the opportunity to contact their customer support team if they feel that their gambling activities are creating harm. Depending on the situation one finds oneself in, the casino provides the requisite solution.
The National Casino stands out quite well in terms of providing a top gaming experience. One of the reasons for this is that they have games from some big game providers of the world. National Casino collaborates with big names like Pragmatic Play, Red Tiger Gaming, Evolution Gaming, Playtech, Playson, NetEnt, ISoftBet, Spinomenal, etc. Thanks to these game providers, the quality and gameplay of the casino games at National Casino are top-level.
Although National Casino has no separate mobile application, you can use the phone browser to access the website. It works perfectly fine on any device you log in with. The best thing about National Casino is the extensive range of games to choose from. The slots section is up to the mark, whereas table games and live dealer games are pretty decent as well.
The bonus section is one area where we felt the casino could have done more. Although the welcome bonus is generous, it would be nice to see a casino bonus tailored for live casino players too.
A wide range of payment options is also available for the players. You can use the following payment methods: Skrill, Neteller, Visa, Mastercard, ecoPayz and more. The withdrawal period at National Casino depends on the payment method you use. However, on average, it can take up to 3-5 business days.