9.4

MatchBook Casino Review

Matchbook Casino combines your standard online casino with a full sportsbook to appeal to any and all variety of players.

Overview

There is a growing niche in the market for online casinos with an integrated sportsbook. Matchbook offers these two products in one site. Featuring a classic sportsbook look that really tells what the site is about, Matchbook also has a selection of casino games to create hours of entertainment. Matchbook is owned by Triplebet Limited.

Pros and Cons

Pros

  • Has a mobile app version available both for iOS and Android
  • Sports betting podcasts and insights from specialists
  • Live chat with real time translation

Cons

  • Casino section has a relatively limited number of games available
  • Does not have games from a number of well-known developers

Promotions and Bonuses

Matchbook offers welcome bonuses for both the casino and sports betting enthusiasts. Starting with the casino promos, Matchbook rewards new users with free spins and bonus funds. The first deposit in the Matchbook account gives a 100% bonus. The options are $20, $50 or $100, with a minimum wagering requirement of 35 times. Pokies will count 100% towards the requirement, while Roulette will contribute with 25%. Card games will contribute with 20%, but Blackjack and Video Poker are capped at 10%. There is also a regular offer available, a 50% bonus on pokies. The rollover is set at 30x, while the maximum bet using the bonus is $1.

Betting enthusiasts do not have to worry, as Matchbook Casino also has a promo for them. If the first bet placed at Matchbook loses, the player is awarded a refund up to a maximum of $10. The bonus refund must be used within seven days or it will expire. Deposits made via Skrill, Neteller or Paysafecard are excluded from this promotion.

Registration

You will go through three steps in order to register at Matchbook. First, enter your email address, choose a username, set up a password, choose your currency and finally enter your phone number. The currency options available are USD, EUR, GBP, CAD, AUD and HKD. The next step requires you to enter your first and last names along with your date of birth. You also have to set up a security question. For the final step, enter your country, postcode and address. After undergoing the checks, you are clear to get started.

Deposits and Withdrawals

Deposit methods available at Matchbook are Visa and MasterCard credit or debit cards, Skrill, Neteller and Paysafe. Users must clear the account verification process first in order to deposit. The documents required for that are a photographic ID (either a passport, a driver's license or an ID card) and proof of address.

Withdrawal requests are handled within six hours once received. Transactions usually take from three to five working days. Withdrawals must be done using the same method as the original deposit. Any withdrawals made using a MasterCard card are limited to the same amount as the original deposit. For bank transfers, the minimum amount is $500, and it incurs a fee of $35.

User Experience

Matchbook has the classic look of an online sportsbook. As such, users will find plenty of sports-related elements around the home page. Of course, Matchbook also adds some casino elements as well. The page's design does a good job at separating the two sections. Players won't get lost looking for either the sports betting or casino online pages.

The gaming lobby's background changes according to the selected game, which is a nice touch. In case users have a hard time finding something, the search bar is clearly visible at the top left corner of the page. The site runs smoothly and doesn't take a long time to load. One negative about the site is the advertising piece for the free bonus, which shows up whenever a new page is loaded and needs to be closed.

Mobile Usability

Matchbook has its own app, which is a plus. As an additional treat, it's also available for iOS despite Apple's restriction. Of course, Android users also have the option to download the .apk version from the site. The mobile browser version has a fairly simple and clean design.

To accommodate both the betting and casino sections, Matchbook has all the options at the bottom of the screen, which is a great idea and makes browsing the site that much easier. However, just like in the desktop version, the free bonus ad takes up most of the screen and has to be closed every time. Other than that minor detail, the mobile version is quite handy.

Software

Matchbook's casino features games from NetEnt , Red Tiger and Evolution Gaming.

Game Options

Since the sports betting section is the main draw for Matchbook, the gaming side does not have too many titles. It has 199 pokies, of which four feature progressive jackpots, with prizes in the six figures. Matchbook also has 15 table games and five video poker games. Again, it doesn't feature too many titles, but it's possible to argue that Matchbook has a quality over quantity approach. The sports betting section, meanwhile, offers a wide range of options to choose from. It features some unusual choices such as Gaelic football and Greyhound Racing.

Live Casino

Matchbook offers a live casino with Roulette, Blackjack, Baccarat, Poker, Deal or No Deal, Football Studio, Dream Catcher and Monopoly. The titles are developed by Evolution Gaming and Netent. The lobby recreates a real casino, fully immersing the player in the game.

VIP Programs

While Matchbook doesn't directly advertise its VIP program, it does have one. The VIP program is only available upon invitation. Players have access to a personal account manager and can enjoy benefits such as matched deposit bonuses and commission-free withdrawals if contacted by Matchbook.

Support and Security

Matchbook offers support via live chat. It's worth highlighting that the site offers a real-time translation feature. Support at Matchbook is also available via phone and email. The live chat support is available from 8:00 am to 1:00 am (GMT). Matchbook's connection is fully encrypted, ensuring additional protection to the users' financial and personal information. It uses SSL as the encryption technology. Matchbook is licensed by the GB Gambling Commission.

Responsible Gaming

Matchbook has a very comprehensive page on responsible gaming. It provides players with a number of protection tools. The first one is setting a deposit limit, which is valid for 24 hours, 7 days or 1 month. Players may decrease their limit at any time. However, it can only be increased by contacting the staff and reconfirming it. It's also possible to set a loss limit, which is also available for 24 hours, 7 days or 1 month. Players have a tool to know for how long they've been in session with the reality check. It sends regular warnings and offers the option to stop playing.

If the situation gets out of control, players can opt for a time-out. It can last for 24 hours, one week, one month or six weeks. During that time, the account will be permanently locked and inaccessible. Once that period expires, the account is automatically reopened. As a last resort, players can opt for a self-exclusion. It has a minimum of six months, with no maximum period. Players cannot circumvent the self-exclusion by creating new accounts. Matchbook provides its users to self-exclude from the casino only, making it possible to use the sportsbook section normally.

In Summary

Matchbook's main selling point is its sportsbook. With a great variety of options to choose from, it really is a must-see for sports betting fans. The casino section does not have a wide range of options, it has to be said. However, it's clear that Matchbook takes a quality-over-quantity approach. It offers more than enough to provide its users with hours of entertaining play, and the selection of titles available is good enough to cover all the bases.

Overall, the opportunity to use a two-in-one sportsbook and casino with a single account makes everything that much simpler.

MatchBook Casino

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MatchBook Casino Review

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Website Address:
https://matchbook.com/

Support and Contact Information:
[email protected]

Address:

Inchalla Le Val Alderney
GY9 3UL

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