Having started life as a gambling advertising site in the late 1990s, Casino.com became an online casino in 2007 when it was acquired by Mansion. From its base in Gibraltar the company targets a worldwide audience, with its website available in over 30 different languages. Users can play instantly online or download the Casino.com software onto their PC or mobile device.
Casino.com is powered by Playtech, the leading gambling software company that provides the technology behind many of the world’s biggest casino and betting websites. Playtech’s software has an excellent reputation in the industry, meaning that Casino.com customers can expect a fast and reliable user experience, with games that load and run quickly – whichever platform you choose to play on.
Casino.com can be accessed in two different ways – via downloadable software or ‘instant play’ online in your browser. The choice of games is the same on both platforms, but the company pushes its software by offering more generous jackpots and promotions. Downloading the software creates an online casino on your desktop, giving you easy access to your favourite games. Both options require players to have an account.
Casino.com also has a new mobile offering, which is currently only available in the App Store for iPhone and iPad devices.
There are hundreds of games available at Casino.com, the majority of which are slots. Playtech’s licensing agreements with entertainment brands and franchises like Marvel means that Casino.com offers a wide range of branded games.
In addition, the website features live casino games including blackjack, baccarat, roulette and hold ‘em, as well as arcade games, table games and scratch card games. Games can be played in practice mode before playing for real money.
The website is fairly simple to navigate, although its predominantly black design does not make it the most visually appealing. The homepage features a selection of the most popular promotions and games, making it clear from the beginning that there are two different ways of playing. The main menu sits across the top of the website, with further sections available at the bottom of the site. When you click on each game category you will see the most popular games in that category as well as helpful information such as the history of the game, the rules and how to play. The website is especially easy to use for beginners.
Each category also opens up sub-categories, making it simple to find the game that you want.
The website is available in over 30 different languages, although some of these are more easily accessible than others and the website does look slightly different in some of the languages. Unusually, there is a link to the mobile version of the website, but if you are on a desktop this does not take you anywhere.
Promotions and Bonuses
There’s a promotions tab in the main menu, listing all the current promotions as well as stories of recent big winners. Casino.com also offers a welcome bonus for new players, and regular players can earn loyalty points on each type of game they play, which can be used to buy cash bonuses. There is a minimum wager required to earn loyalty points, which varies depending on the type of game.
Deposit and Withdrawal
Casino.com offers a wide range of deposit and withdrawal methods. Players can choose from debit or credit card payments, bank transfer, virtual prepaid cards such as EntroPay and ecoPayz, or e-wallet services like Skrill, Neteller and PayPal.
Minimum deposits are either $15 or $20 depending on the method used, while maximum deposits range from $5,000 using ecoPayz to $50,000 using EntroPay. Casino.com operates a monthly withdrawal limit of $22,500 (except for VIP players who can withdraw $50,000) and withdrawals must be made using a previous deposit method. Withdrawals can take up to three working days to be processed (again, unless you are a VIP member), plus any extra time associated with your withdrawal method.
Support and Security
Casino.com requires that members verify their identity before they can make a withdrawal as part of its security measures. The company’s full security and privacy is available on the website, detailing how it handles personal information. Customer support is available via telephone, live chat or 24/7 via email.